Degradation Performance: Screening Questionnaire Assignments – All Regions
Identified - The issue has been identified and a fix is being implemented.
Nov 06, 2026 - 16:30 UTC
Investigating - We are currently experiencing an issue impacting Screening Questionnaire Assignments across all regions. As a result, you will temporarily be unable to add new questionnaires to existing assignments.

We have identified the root cause, and our engineering team is actively working on a fix to restore normal functionality.

We will provide the next update within one hour, or sooner if significant developments occur.

We apologise for the inconvenience and appreciate your patience.
Nov 06, 2026 - 16:16 UTC

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Welcome to phenom status page

Uptime over the past 90 days. View historical uptime.
Platform Operational
Platform-US Operational
Platform-EU Operational
Platform-CA Operational
Platform-Staging-US Operational
Platform-Staging-EU Operational
Platform-Staging-CA Operational
Platform-IN Operational
Platform-Staging-IN Operational
Platform-CR Operational
External Career Sites (CX) Operational
External Career Sites (CX)-US-Z Operational
External Career Sites (CX)-Staging Operational
External Career Sites (CX)-Staging-US-Z Operational
Jobpull (IX) Operational
Jobpull-US Operational
Jobpull-EU Operational
Jobpull-CA Operational
Jobpull-Staging-US Operational
Jobpull-Staging-EU Operational
Jobpull-Staging-CA Operational
Jobpull-IN Operational
Jobpull-Staging-IN Operational
Jobpull-CR Operational
Jobpull-US-Z Operational
Jobpull-Staging-US-Z Operational
Apply(IX) Operational
Apply-US Operational
Apply-EU Operational
Apply-CA Operational
Apply-Staging-US Operational
Apply-Staging-EU Operational
Apply-Staging-CA Operational
Apply-IN Operational
Apply-Staging-IN Operational
Apply-CR Operational
Apply-US-Z Operational
Apply-Staging-US-Z Operational
CRM (RX) Degraded Performance
CRM-US Degraded Performance
CRM-EU Degraded Performance
CRM-CA Degraded Performance
CRM-Staging-US Operational
CRM-Staging-EU Operational
CRM-Staging-CA Operational
CRM-IN Degraded Performance
CRM-Staging-IN Operational
CRM-CR Degraded Performance
CRM-US-Z Operational
CRM-Staging-US-Z Operational
Hiring Status (IX) Operational
Hiring Status-US Operational
Hiring Status-EU Operational
Hiring Status-CA Operational
Hiring Status-Staging-US Operational
Hiring Status-Staging-EU Operational
Hiring Status-Staging-CA Operational
Hiring Status-IN Operational
Hiring Status-Staging-IN Operational
Hiring Status-CR Operational
Hiring Status-US-Z Operational
Hiring Status-Staging-US-Z Operational
Chabots (CX) Operational
Chabots (CX)-US-Z Operational
Chabots (CX)-Staging Operational
Chabots (CX)-Staging-US-Z Operational
Internal Mobility (EX) Operational
Internal Mobility (EX)-US-Z Operational
Internal Mobility (EX)-Staging Operational
Internal Mobility (EX)-Staging-US-Z Operational
User Management (Service Hub) Operational
User Management (Service Hub)-US-Z Operational
User Management (Service Hub)-Staging Operational
User Management (Service Hub)-Staging-US-Z Operational
Analytics Operational
Analytics - Staging Operational
CMS (CX) Operational
CMS (CX)-US-Z Operational
CMS (CX)-Staging Operational
CMS (CX)-Staging-US-Z Operational
Search Operational
Search-US-Z Operational
Search-Staging Operational
Search-Staging-US-Z Operational
Hiring Manager (MX) Operational
Hiring Manager (MX)-US-Z Operational
Hiring Manager (MX)-Staging Operational
Hiring Manager (MX)-Staging-US-Z Operational
Scheduling-US-Z Operational
Scheduling-Staging-US-Z Operational
Platform-Z Operational
Platform-US-Z Operational
Platform-Staging-US-Z Operational
Job Feeds Operational
Job Feeds-US-Z Operational
Support Community Operational
Phenom Community Operational
Customer Care Portal Operational
Phenom Explorer Operational
Scheduling Operational
Scheduling_US Operational
Scheduling-EU Operational
Scheduling-CA Operational
Scheduling-IN Operational
Scheduling-CR Operational
Scheduling-Staging Operational
Scheduling-Staging_US Operational
Scheduling-Staging_EU Operational
Scheduling-Staging_CA Operational
Scheduling-Staging_IN Operational
Scheduling-Staging_CR Operational
Phenom corporate website Operational
Interview Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 6, 2026

Unresolved incident: Degradation Performance: Screening Questionnaire Assignments – All Regions.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 05:00 UTC
Scheduled - Phenom will be performing scheduled maintenance to optimize the performance of platform services in the Staging environments of the US, Canada and India regions. Please be advised that there will be scheduled downtime during which users may experience intermittent issues when logging in to and accessing platform applications.

Duration: Oct 31st, 2026 from 01:00 AM ET to 05:00 AM ET
Oct 29, 14:39 UTC

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Emergency Maintenance on US Staging Environment
Resolved - The emergency maintenance in the US staging environment is complete. SFTP access and all file-based integrations, including Employee and LMS data syncs, are fully operational again. Please log a support ticket if you still see any issues.
Oct 24, 05:05 UTC
Identified - The Phenom Engineering team is doing emergency maintenance in the US staging environment. During the maintenance window, SFTP will be temporarily unavailable, disrupting automated cron jobs and impacting file-based integrations, including Employee and LMS data syncs.
Oct 24, 04:24 UTC

Oct 23, 2026

Scheduled Maintenance by AWS
Completed - The scheduled maintenance has been completed.
Oct 23, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 UTC
Scheduled - A scheduled maintenance will be performed by AWS on the underlying infrastructure hosting our US Staging SFTP instance. During the maintenance window, SFTP will be temporarily unavailable, disrupting automated cron jobs and impacting file-based integrations, including Employee and LMS data syncs.

Duration: Oct 22, 2026 from 06:00 PM ET to 08:00 PM ET
Oct 21, 15:22 UTC
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