Resolved -
Phenom Engineering team has resolved the intermittent issue impacting HVH, Automations, and Scheduling in CRM in the Production IR region, and the services are working as expected. We have been monitoring the system for the last 30 minutes and have not observed any further issues. Please log a support ticket if you continue to experience any issues.
Aug 14, 11:40 UTC
Monitoring -
Phenom Engineering team has resolved the intermittent issue impacting HVH, Automations, and Scheduling in CRM, and the services are working as expected. Our Engineering team will continue to monitor the services to ensure there is no further impact.
Aug 14, 11:07 UTC
Update -
The Phenom Engineering team has identified the fix for this issue and is currently deploying it. Once the deployment is complete in Production and the fix has been validated, we will update the status page accordingly.
Aug 14, 09:42 UTC
Identified -
The Phenom Engineering team has identified a probable root cause for the intermittent CRM performance issue affecting the Production IR region and is currently working on the required fix. Customers may continue to experience delays with Automation triggers and interview scheduling until the fix is implemented. The team is actively working to resolve the issue and will provide a further update once the fix is deployed and validated.
Aug 14, 08:15 UTC
Update -
The Phenom Engineering team is continuing to investigate the intermittent CRM performance issue affecting the Production IR region. Customers may continue to experience delays with Automation triggers and interview scheduling. The team is actively working to resolve the issue. Further updates will be provided as more information becomes available.
Aug 14, 06:56 UTC
Investigating -
The Phenom Engineering team is currently investigating an intermittent issue affecting CRM in the Production IR region. You might observe delays in Automations triggers and scheduling of interviews. Our team is actively working to resolve this performance issue and we will keep you posted on the resolution efforts.
Aug 14, 05:43 UTC