Emergency Maintenance on US Staging Environment

Incident Report for Phenom

Resolved

The emergency maintenance in the US staging environment is complete. SFTP access and all file-based integrations, including Employee and LMS data syncs, are fully operational again. Please log a support ticket if you still see any issues.

Posted Oct 24, 2026 - 05:05 UTC

Identified

The Phenom Engineering team is doing emergency maintenance in the US staging environment. During the maintenance window, SFTP will be temporarily unavailable, disrupting automated cron jobs and impacting file-based integrations, including Employee and LMS data syncs.

Posted Oct 24, 2026 - 04:24 UTC

This incident affected: Jobpull (IX) (Jobpull-Staging-US), Hiring Status (IX) (Hiring Status-Staging-US), and Internal Mobility (EX)-Staging.