Intermittent issues loading CRM PROD - US Region

Incident Report for Phenom

Resolved

Phenom Engineering team has resolved the issue with CRM in the Prod US environment, and CRM is working as expected. Please log a support ticket in case you still see any issues.

Posted Dec 19, 2025 - 00:31 UTC

Monitoring

Phenom has identified an issue in CRM where clients might see intermittent issues loading in the Prod US environment. Phenom Engineering has fixed the issue and we will continue monitoring for the next 60 minutes to ensure stability.

Posted Dec 18, 2025 - 23:22 UTC

This incident affected: CRM (RX) (CRM-US).