Intermittent issues with Scheduling in US Production environment

Incident Report for Phenom

Resolved

Phenom engineering team has monitored and validated the Scheduling services, and it is working as expected. Please log a support ticket if you continue to experience any issues.

Posted Sep 11, 2026 - 18:26 UTC

Monitoring

Phenom engineering team has resolved the issue impacting scheduling services, Users are now able to see the scheduled interviews. We will be monitoring, to ensure there is no further impact.

Posted Sep 11, 2026 - 17:18 UTC

Investigating

The Phenom Engineering team is currently investigating a performance degradation impacting Scheduling. We will provide another update within the next hour as we continue working to identify the root cause.

Posted Sep 11, 2026 - 16:23 UTC

This incident affected: Scheduling (Scheduling_US).