Intermittent issues with Scheduling in IR Production environment

Incident Report for Phenom

Resolved

Phenom engineering team has monitored and validated the Scheduling services, and it is working as expected. Please log a support ticket if you continue to experience any issues.

Posted Jul 23, 2026 - 23:28 UTC

Monitoring

Phenom engineering team has resolved the issue impacting scheduling services, Users are now able to see the scheduled interviews. We will be monitoring it for the next 30 mins to ensure there is no further impact.

Posted Jul 23, 2026 - 22:49 UTC

Investigating

Phenom engineering team is investigating an issue impacting the Scheduling, where there is a delay in processing requests. We will provide another update within the next hour as we continue working to identify the root cause.

Posted Jul 23, 2026 - 21:13 UTC

This incident affected: Scheduling (Scheduling-EU).