Potential Delay in JobPull processing for Staging Environment

Incident Report for Phenom

Resolved

Phenom Engineering team has resolved the issue with Jobpull integration in the US Staging environment, and Jobpull is running as expected without any delays. Please log a support ticket in case you still see any issues.
Posted Dec 01, 2025 - 16:49 UTC

Monitoring

Phenom Engineering team has resolved the issue and the delayed Jobpull runs are processing now. Our Engineering team will continue to monitor for the next 30 minutes to ensure there is no further impact.
Posted Dec 01, 2025 - 16:24 UTC

Identified

Phenom engineering team has identified an issue with Jobpull integration in the US Staging environment, which is causing delays for the Scheduled runs for a few customers. Our Engineering team is currently working on a fix. We will provide an update within the next hour.
Posted Dec 01, 2025 - 15:38 UTC
This incident affected: Jobpull (IX) (Jobpull-Staging-US).
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