All Systems Operational

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Uptime over the past 90 days. View historical uptime.
External career Sites (CX) Operational
90 days ago
100.0 % uptime
Today
External career Sites (CX)-US-Z Operational
90 days ago
100.0 % uptime
Today
External career Sites (CX)-Staging Operational
90 days ago
100.0 % uptime
Today
External career Sites (CX)-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Jobpull (IX) Operational
90 days ago
100.0 % uptime
Today
Jobpull-US Operational
90 days ago
100.0 % uptime
Today
Jobpull-EU Operational
90 days ago
100.0 % uptime
Today
Jobpull-CA Operational
90 days ago
100.0 % uptime
Today
Jobpull-Staging-US Operational
90 days ago
100.0 % uptime
Today
Jobpull-Staging-EU Operational
90 days ago
100.0 % uptime
Today
Jobpull-Staging-CA Operational
90 days ago
100.0 % uptime
Today
Jobpull-IN Operational
90 days ago
100.0 % uptime
Today
Jobpull-Staging-IN Operational
90 days ago
100.0 % uptime
Today
Jobpull-CR Operational
90 days ago
100.0 % uptime
Today
Jobpull-US-Z Operational
90 days ago
100.0 % uptime
Today
Jobpull-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Apply(IX) Operational
90 days ago
99.98 % uptime
Today
Apply-US Operational
90 days ago
99.88 % uptime
Today
Apply-EU Operational
90 days ago
100.0 % uptime
Today
Apply-CA Operational
90 days ago
100.0 % uptime
Today
Apply-Staging-US Operational
90 days ago
100.0 % uptime
Today
Apply-Staging-EU Operational
90 days ago
100.0 % uptime
Today
Apply-Staging-CA Operational
90 days ago
100.0 % uptime
Today
Apply-IN Operational
90 days ago
100.0 % uptime
Today
Apply-Staging-IN Operational
90 days ago
100.0 % uptime
Today
Apply-CR Operational
90 days ago
100.0 % uptime
Today
Apply-US-Z Operational
90 days ago
100.0 % uptime
Today
Apply-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
CRM (RX) Operational
90 days ago
100.0 % uptime
Today
CRM-US Operational
90 days ago
100.0 % uptime
Today
CRM-EU Operational
90 days ago
100.0 % uptime
Today
CRM-CA Operational
90 days ago
100.0 % uptime
Today
CRM-Staging-US Operational
90 days ago
100.0 % uptime
Today
CRM-Staging-EU Operational
90 days ago
100.0 % uptime
Today
CRM-Staging-CA Operational
90 days ago
100.0 % uptime
Today
CRM-IN Operational
90 days ago
100.0 % uptime
Today
CRM-Staging-IN Operational
90 days ago
100.0 % uptime
Today
CRM-CR Operational
90 days ago
100.0 % uptime
Today
CRM-US-Z Operational
90 days ago
100.0 % uptime
Today
CRM-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Hiring Status (IX) Operational
90 days ago
100.0 % uptime
Today
Hiring Status-US Operational
90 days ago
100.0 % uptime
Today
Hiring Status-EU Operational
90 days ago
100.0 % uptime
Today
Hiring Status-CA Operational
90 days ago
100.0 % uptime
Today
Hiring Status-Staging-US Operational
90 days ago
100.0 % uptime
Today
Hiring Status-Staging-EU Operational
90 days ago
100.0 % uptime
Today
Hiring Status-Staging-CA Operational
90 days ago
100.0 % uptime
Today
Hiring Status-IN Operational
90 days ago
100.0 % uptime
Today
Hiring Status-Staging-IN Operational
90 days ago
100.0 % uptime
Today
Hiring Status-CR Operational
90 days ago
100.0 % uptime
Today
Hiring Status-US-Z Operational
90 days ago
100.0 % uptime
Today
Hiring Status-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Chabots (CX) Operational
90 days ago
100.0 % uptime
Today
Chabots (CX)-US-Z Operational
90 days ago
100.0 % uptime
Today
Chabots (CX)-Staging Operational
90 days ago
100.0 % uptime
Today
Chabots (CX)-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Internal Mobility (EX) Operational
90 days ago
100.0 % uptime
Today
Internal Mobility (EX)-US-Z Operational
90 days ago
100.0 % uptime
Today
Internal Mobility (EX)-Staging Operational
90 days ago
100.0 % uptime
Today
Internal Mobility (EX)-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
User Management (Service Hub) Operational
90 days ago
100.0 % uptime
Today
User Management (Service Hub)-US-Z Operational
90 days ago
100.0 % uptime
Today
User Management (Service Hub)-Staging Operational
90 days ago
100.0 % uptime
Today
User Management (Service Hub)-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Analytics (MX) Operational
90 days ago
100.0 % uptime
Today
Analytics (MX)-US-Z Operational
90 days ago
99.78 % uptime
Today
Analytics (MX)-Staging Operational
90 days ago
100.0 % uptime
Today
Analytics (MX)-Staging-US-Z Operational
90 days ago
99.78 % uptime
Today
CMS (CX) Operational
90 days ago
100.0 % uptime
Today
CMS (CX)-US-Z Operational
90 days ago
100.0 % uptime
Today
CMS (CX)-Staging Operational
90 days ago
100.0 % uptime
Today
CMS (CX)-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Search-US-Z Operational
90 days ago
100.0 % uptime
Today
Search-Staging Operational
90 days ago
100.0 % uptime
Today
Search-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Hiring Manager (MX) Operational
90 days ago
100.0 % uptime
Today
Hiring Manager (MX)-US-Z Operational
90 days ago
100.0 % uptime
Today
Hiring Manager (MX)-Staging Operational
90 days ago
100.0 % uptime
Today
Hiring Manager (MX)-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Scheduling Operational
90 days ago
100.0 % uptime
Today
Scheduling-US-Z Operational
90 days ago
100.0 % uptime
Today
Scheduling-Staging Operational
90 days ago
100.0 % uptime
Today
Scheduling-Staging-US-Z Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Platform-US Operational
90 days ago
100.0 % uptime
Today
Platform-EU Operational
90 days ago
100.0 % uptime
Today
Platform-CA Operational
90 days ago
100.0 % uptime
Today
Platform-Staging-US Operational
90 days ago
100.0 % uptime
Today
Platform-Staging-EU Operational
90 days ago
100.0 % uptime
Today
Platform-Staging-CA Operational
90 days ago
100.0 % uptime
Today
Platform-IN Operational
90 days ago
100.0 % uptime
Today
Platform-Staging-IN Operational
90 days ago
100.0 % uptime
Today
Platform-CR Operational
90 days ago
100.0 % uptime
Today
Platform-Z Operational
90 days ago
99.91 % uptime
Today
Platform-US-Z Operational
90 days ago
99.92 % uptime
Today
Platform-Staging-US-Z Operational
90 days ago
99.9 % uptime
Today
Job Feeds Operational
90 days ago
100.0 % uptime
Today
Job Feeds-US-Z Operational
90 days ago
100.0 % uptime
Today
Support Community Operational
90 days ago
100.0 % uptime
Today
Phenom Community ? Operational
90 days ago
100.0 % uptime
Today
Customer Care Portal Operational
90 days ago
100.0 % uptime
Today
Phenom Explorer Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 5, 2024

No incidents reported today.

May 4, 2024
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 05:00 UTC
Scheduled - Phenom is doing regular maintenance to optimise the performance of Platform services for Production environments of US, Ireland and Canada and staging environment of US-Z. Please be advised that there will be scheduled downtime where users might experience intermittent issues with Analytics query failures or inconsistent results, accessing CRM, applying for a job, and accessing jobs during this time.

Duration: May 4th, 2024 from 01:00 AM ET to 05:00 AM ET.
May 2, 12:33 UTC
May 3, 2024
US CRM Intermittently Loading
Resolved - Phenom has resolved the issue with US CRM Intermittently Loading.
May 3, 22:01 UTC
Investigating - Phenom team has detected US CRM is intermittently loading. And Users may experience slowness. Phenom is currently investigating.
May 3, 20:55 UTC
Analytics service degradation in US-Z Production environments
Resolved - Phenom has resolved the issue with Analytics and it is now functioning as expected.
May 3, 11:32 UTC
Update - Phenom is still monitoring the performance for the next 30 mins.
May 3, 11:10 UTC
Monitoring - Phenom has resolved the issue with Analytics and it's loading as expected. We will be monitoring it for the next 30 mins.
May 3, 10:11 UTC
Identified - Phenom has identified an issue with Analytics where UI in Production is inaccessible intermittently.
Team is working on the fix.
May 3, 09:49 UTC
May 2, 2024
CRM Automation delay in Prod US region
Resolved - Phenom has resolved the issue with automation delay in the CRM and it is now functioning as expected.
May 2, 19:29 UTC
Identified - The Phenom team has identified the issue and is working on the fix.
May 2, 19:23 UTC
Investigating - We are currently facing a 10-20 minutes automation delay in the CRM. Our team is investigating the root cause. Next update will be shared in 30 minutes.
May 2, 18:39 UTC
May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 27, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 05:00 UTC
Scheduled - Phenom is doing regular maintenance to optimise the performance of Platform services for Production environments of Canada. Please be advised that there will be scheduled downtime where users might experience intermittent issues with Analytics query failures or inconsistent results during this time.

Duration: April 27th, 2024 from 01:00 AM ET to 05:00 AM ET.
Apr 25, 12:47 UTC
Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
Intermittent Issues with Apply, Jobpull for UKG ATS - US Region
Resolved - UKG ATS team is still working to restore their Recruiting module which is impacting candidate's ability to apply on the Phenom careersite and users ability to view updated job statuses in Phenom CRM. Phenom initiated an Apply maintenance page to notify users till this is resolved by UKG team. Please refer to the UKG Status page https://ukgprostatus.statuspage.io/ for the latest updates
Apr 23, 04:19 UTC
Update - We are still investigating the issue with UKG ATS. Our current estimate for resolution is approximately 6 hours.
Apr 22, 22:10 UTC
Update - UKG has confirmed via their status page that there is an impact to the recruiting module. Phenom is partnering with UKG to address the issues and will provide another update in 2 hours.
Apr 22, 19:51 UTC
Investigating - Our team is currently investigating some issues with Apply and Job Pull integrations for customers using the UKG ATS. We will share details as we learn more. We will provide another update in an hour.
Apr 22, 18:58 UTC
Apr 22, 2024
Apr 21, 2024

No incidents reported.

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