Resolved -
We can confirm that the Integrations impacted by the SuccessFactors release are now resolved and working as expected. Please log a support ticket in case you still see any issues.
Nov 15, 10:56 UTC
Monitoring -
This is a proactive notification to inform our customers about SuccessFactors upcoming scheduled release. Due to the scheduled software release by SuccessFactors ATS, Phenom customers using SuccessFactors ATS will experience service degradation while using Phenom Integrations. Our technical team is actively monitoring the situation and will post if any relevant updates. For more details on the release, please contact SuccessFactors.
Nov 14, 13:59 UTC
Completed -
The scheduled maintenance has been completed.
Nov 8, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 05:00 UTC
Scheduled -
Phenom will be performing scheduled maintenance to optimize the performance of platform services in the Production environments of US, IN and CR regions. Please be advised that there will be a scheduled downtime during which users may experience intermittent issues with login and access to the platform applications.
Duration: Nov 8th, 2025 from 12:00 AM ET to 04:00 AM ET.
Nov 6, 14:30 UTC
Resolved -
Phenom has been resolved the performance issues with 2-way HSI (Hiring Status Integration) and Job Sync and is working as expected. Please log a support ticket in case you still see any issues.
Nov 6, 14:20 UTC
Monitoring -
Phenom has been resolved the performance issues with 2-way HSI (Hiring Status Integration) and Job Sync and is working as expected. We will be monitoring it for the next 30 minutes.
Nov 6, 13:49 UTC
Identified -
Phenom has identified an issue resulting into degraded performance with 2-way HSI (Hiring Status Integration) and Job Sync. Our engineering team is working on correcting this. We will keep you posted on the progress.
Nov 6, 13:25 UTC